Warranty Department
Warranty Standards – One Year Only
Exterior
| Observation | Action Required | Comments |
|---|---|---|
| Entrance of elements through separations of wood, hardboard or fiber cement siding or trim joints, or separation between trim and surfaces of masonry or siding. | Global will correct entrance of elements or separations exceeding 3/8 inches by caulking. Caulking and touch-up painting are examples of acceptable repair methods. Global is not responsible for exact color, texture, or finish matches. Hairline cracks are common. | Any separations 3/8 inches or less are considered routine owner maintenance and will not be repaired by Global. |
| Paint or stain peels or deteriorates. | Global will correct. If 75% of a particular wall is affected, entire wall will be corrected. | Some fading is normal due to weathering. Mildew and fungus on exterior surfaces are caused by climatic conditions and are considered routine maintenance. Varnish or lacquer deteriorates quickly and is not covered by this Limited Warranty. |
| Paint splatters and smears on other surfaces. | Global will correct only if damage is documented prior to occupancy. | Owner is responsible for establishing a pre-closing walk-through inspection list. |
| Faulty application of paint on wall and trim surfaces. | Global will correct affected area, If noted prior to occupancy. | Some minor imperfections such as over-spray, brush marks, etc. are common and should be expected. |
Interior
DOORS
| Observation | Action Required | Comments |
|---|---|---|
| Latch is loose or rattles. | No Action Required | Some minor movement should be expected. |
| Binds, sticks or does not latch. | Global will correct if due to faulty workmanship and materials. | Seasonal changes may cause doors to expand and contract, and are usually temporary conditions. |
| Warping. | Global will correct warping which exceeds 1/4 inches, measured vertically, horizontally or diagonally. | Seasonal changes may cause doors to expand and contract, and are usually temporary conditions. |
| Excessive opening at bottom. | Global will correct gaps in excess of 1-1/2 inches between bottom of passage door and finished floor or 2 in. between bottom of closet door and finished floor. | Gaps under doors are intended for air flow. |
| Rubs on carpet | Global will correct. | Global is not responsible if owner installs carpet. |
Interior
WALLS, CEILINGS, SURFACES, FINISHES & TRIMS
| Observation | Action Required | Comments |
|---|---|---|
| Cracks and separations in drywall, lath or plaster; nail pops. | Global will correct cracks in excess of 1/8 inches in width. Global will correct nail pops which have broken finished surfaces. Global will repair cracks and/or nail pops and touch up paint to match as close as possible, one time only. Such conditions should be reported near the end of Year 1 of the warranty period to allow for normal movement of the Home. Global will correct items noted that are visible 6 feet from the surface under normal lighting conditions. | Minor seam separation or cracks, and other slight imperfections, are common and should be expected. Minor depressions and slight mounds at nail heads are not defects. |
| Surface deficiencies in finished woodwork. | Global will correct readily apparent splits, cracks, hammer marks and exposed nail heads, only if documented prior to occupancy. | Owner is responsible for establishing a pre-closing walk-through inspection list. |
| Gaps between trim and adjacent surfaces, and gaps at trim joints. | Global will correct gaps in excess of 1/8 inches at trim joints and 1/4 inches between trim and adjacent surfaces. | Some separation due to lumber shrinkage is normal and should be expected. |
| Cracking or deterioration of caulking. | No Action Required | All interior caulking shrinks and deteriorates. Owner maintenance is required. |
| Wall or trim surfaces visible through paint. | Global will correct affected area. If greater than 75% of wall, trim piece, or ceiling is affected, entire surface will be corrected. The surface being painted shall not show through new paint when viewed from a distance of 6 feet under normal lighting conditions. Global will correct only if documented prior to occupancy. | Some minor imperfections such as overspray, brush marks, etc., are common and should be expected. Owner is responsible for establishing a pre-closing walk-through inspection list. |
Interior
FRAMING PROBLEM
| Observation | Action Required | Comments |
|---|---|---|
| Uneven ceilings, bow or bulged walls, out of plumb and out of square walls. | Global will correct after framer returns to level and straighten. | Should be noted prior to occupancy. |
